About shipping

【Information】
Welcome to GX3 Underwear online shop.
We widely accept international shipping.
When you order, shipping cart will be shown only English.
Please enjoy shopping.

【Shipment】
We will use EMS (Speed post) only.
When you fill out shipping address information in the order process, we will automatically show shipping cost.
We will advise you tracking number after we dispatch.
A delivery complete notification will be sent to the email address you provided when placing an order.


【Payment】
We only accept credit card such as, Visa, Master, JCB.

【Return & Exchange】
We do not accept any returns or exchanges caused hygienic reasons. Also, we are not allow returns or exchange of your own circumstances such as The actual item is not match with my image / size Not my preferred item or etc.

We only accept exchange if you have received wrong items or initial defect before you wear.We appreciate your understanding.


【No points have been added】

  • Points equivalent to 1% of the purchase price will be added to your existing points balance following the completion of delivery.
  • Points will be awarded if you use a member-exclusive service that is eligible for points or if you register as a member during a shopping step.
  • No points will be awarded if you use our service without becoming a member and then later register as a member.
  • If you have multiple membership accounts due to, for example, registering using different email addresses or domains, the points accrued in one account cannot be shared, transferred, or combined with those from another account.
  • You can check your points balance with the user ID and password of your membership that you registered when using our service.